Terms and Conditions
Our clients engage the services of Training SpaceFinder; as their dedicated Venue Agent, to co-ordinate and facilitate their training rooms requirements as specified & agreed.
By engaging the services of a professional Venue Agent, our clients agree to the following terms & conditions:
Services by Training SpaceFinder:
You have engaged the services of Training SpaceFinder Venue Agents whereby their time & resources are used to source and coordinate your training room options.
a. Training client give authority to Training SpaceFinder to negotiate and if applicable ongoingly co-ordinate their training rooms in the required locations
b. Training client agree not to communicate directly with the venues during negotiations.
c. Training client agree to engage the services of Training SpaceFinder by signing the engagement Agreement.
e. Any changes or amendments to this arrangement are required in writing prior to the commencement of the venue tender
f. The engagement of services expires at the completion of this Agreement as specified.
Services provided by the venue:
a. Services provided by the venue will be the training room space, tables and chairs, drinking water provision & access to a toilet.
b. Additional facilities such as projector, whiteboard, paper flipchart, TV & DVD, audio visual equipment, internet access and catering will be provided if specified in the Essential Scope of Requirements description. This Agreement does not specify any requirement of any additional facilities.
c. Extra services such as printing, faxing, scanning, telephone calls, specialist options and ad hoc catering are to be arranged directly with the venue and payable directly to the venue. Training SpaceFinder does not provide these services.
d. Catering options: The only requirement of a venue is to provide drinking water. If additional catering is required (including hot beverages and any food) this needs to be specified at the scope stage. If catering forms part of your venue booking, Training SpaceFinder requires a set fixed amount of covers to be included in the monthly invoicing. If catering numbers and preferences vary, catering will need to be coordinated directly with the venue provider with payment made direct in accordance with the venues catering policies.
3. Financial Budget / Estimated Costs:
a. An initial training room budget will be agreed upon within the venue specification. The Training SpaceFinder team will clearly communicate if this budget is unrealistic, otherwise venues will be coordinated within this budget.
b. If appropriate for sourcing large portfolios, a medium value will be agreed upon calculated per calendar month, inclusive of GST, per training room.
c. The medium value is used as the parameter for maximising autonomy & efficiency in securing venues prior to commencement.
d. Any amendments to the medium values will be presented for approval or amendment by Training client.
e. Once the commencement dates and the venue booking is confirmed, the commencement Invoice will be issued a month prior to commencement, payable to confirm the booking
f. The Commencement invoice will be less the Engagement Invoice amount (if applicable)
g. If appropriate the Commencement Invoice will be calculated at the medium value as agreed upon.
h. Monthly hire invoices are then issued calendar monthly to make payments on your behalf to the venues.
4. Changes to Bookings and Cancellations:
a. Training SpaceFinder guarantees your satisfaction with our service & work with you on an ongoing basis to manage your training room portfolio during the Agreement.
b. Two (2) weeks cancellation notice is required for all venue booking otherwise payment in full is required
c. Prior to the commencement of training, if the confirmed venue bookings are cancelled the Training SpaceFinder team will not refund the engagement fee, or will charge a cancellation fee of $250 (depending on the service type).
d. Training client note that the proposed venues may change due to circumstances outside of Training SpaceFinder’s control. All amendments will be subject to Training client’s approval and within their approved parameters.
e. If Training client wish to change any of the proposed venues or have any feedback on a venue, Training SpaceFinder can accommodate this as long as the cancellation terms apply.
f. After the commencement of training, any issues that may arise with the venues, need to be promptly communicated to our team. If for any reason, it is decided to discontinue with a specific venue, one calendar months’ notice will be required for the Training SpaceFinder team to acquire an alternative venue.
g. Should the venue for any reason need to make changes you will be notified immediately & if the case need be, Training SpaceFinder will source another venue for you.
*Please note that upon engaging the services of Training SpaceFinder, an engagement agreement will be issues which is specific to the clients requirements.